BestOfBid.com
VOIP phone company charges me additional fee after I renewed my annual plan. is it legal?
and it claims that it must comply with ther government's regulation but I belive it is not a new law. I think it is a breach of our contract or law, right? thanks for your input shangzhi What taxes are included in the "Regulatory recovery fees, charges and taxes"? State and local governments may assess taxes, surcharges, or fees, or all of these, on your use of our service. These charges may be a flat fee or a percentage of your iTalkBB charges and may change without notice. These amounts are in addition to the payment for your service or devices. The amount of these charges is determined by the customer’s billing address. In order to simplify these regulatory charges for its customers, iTalkBB charges a $2.95 monthly flat fee in an amount calculated and periodically adjusted to cover all regulatory fees, surcharges and communications taxes iTalkBB is required to pay in order to provide its services to its customers. the previous advertisement clearly stated "No Hidden Fee" I know what they charged. but I don't know whether it is legal or not charge me this after we had a contract!
Public Comments
- What you described is legal and ALL VoIP carriers and TELCOs have to collect those fees. What you described is not a 'hidden' fee, as it is required by government regulatory agencies; hidden would be if only this company collected a fee and didn't tell you about it.
- It sounds like you answered your own question. It is the regulatory recovery fees, charges and taxes.
